Solutions tailored to you

No two financial situations are the same, which is why we never believe in a one size fits all approach. Before recommending any debt solution, we take the time to understand your circumstances, your concerns and what you’re hoping to achieve.

Our experienced team will explain every suitable option in plain English, answering your questions honestly and helping you make an informed decision. If another solution – or even another organisation – would be better placed to help, we’ll tell you. Our priority is finding the right outcome for you, not simply recommending a particular debt solution.

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Frequently asked questions

At WB Debtcare, we understand that asking for help with debt can feel overwhelming. Our experienced team takes the time to understand your circumstances, explain your options clearly and recommend the solution that’s right for you. Our advice is always honest, confidential and tailored to your individual needs.

Is your advice free?

Yes. Your initial consultation is completely free and without obligation. We’ll listen to your circumstances, answer your questions and explain the debt solutions that may be available, allowing you to make an informed decision without any pressure.

If you choose to enter into a formal debt solution with WB Debtcare then fees will apply. These will always be clearly explained by your adviser and shared with you in writing before you make any commitment. Fees are deducted from the payments you make, and you will never to be asked to pay anything over and above what you can genuinely afford.

Are WB Debtcare regulated?

Yes. WB Debtcare is part of Wbg Services LLP and operates within a highly regulated environment. Our experienced insolvency practitioners are regulated by the Insolvency Practitioners Association (IPA) and the Institute of Chartered Accountants in Scotland (ICAS). For DAS, we are authorised and regulated by the Financial Conduct Authority (FCA).
You can be reassured that your case will be handled to the highest professional standards.

We have also been the longest serving contracted provider to the Scottish Government for their Insolvency Services framework since 2009. That track record reflects the respect and credibility of our work.

Will you recommend the best solution for me?

Every financial situation is different, so we never recommend a solution until we’ve taken the time to understand your circumstances. If a Protected Trust Deed, Debt Arrangement Scheme, Sequestration or other option is more appropriate, we’ll explain why and help you make an informed decision. We provide advice tailored to your specific circumstances and firmly believe that best advice involves ensuring someone is equipped with all the relevant information to allow them to choose the option which best meets their circumstances and goals.

We will always speak honestly and impartially when advising on the right course of action.

What happens after I get in touch?

Once you’ve completed our online form or called one of our team, we’ll review your circumstances and arrange a conversation to discuss your options. We’ll answer your questions, explain the advantages and disadvantages of each solution and guide you through the next steps if you decide to proceed.

We know that reaching out for help with debt takes courage. When you do, you will speak with a real person who listens and remains accessible throughout the process. We also recognise that speaking on the phone can sometimes feel daunting, so are happy to have initial conversations via text or email if that is easier for you.

Resolving debt is important. But most people are also hoping to minimise stress, find a sense of control, and move forward. Understanding this shapes how we work with you and assess your options.

TESTIMONIALS
Over 100+ reviews on Trustpilot
William M.
July 15, 2026
Wasn’t sure what to expect tbh when reaching out for debt advice and support. Spoke with Callum and it’s been a stress free experience. Information was clear and understandable with…
Bruce
July 15, 2026
Amazing service, Callum helped me right the way through and gave brilliant support, any questions I had he answered quick and was confidential about everything. Highly recommended.
Adam C.
July 9, 2026
The process was made easy to understand and extremely inclusive and easy to understand. Thanks Kimberley I really appreciate all the support and guidance though this process.
Marion
June 26, 2026
Excellant service from my very first text message. Callum has been amazing, I was really worried and embarrassed to ask for help but he put my mind at ease straight…
Ryan M.
June 10, 2026
Probably the best decision I've made a huge weight has been lifted i can finally breathe, they're fast efficient my debt manager Paul was quick precise didn't mess around 10/10…
Lisa R.
June 8, 2026
I knew I was digging myself further and further into a financial hole and was embarrassed by how far it had gone. Callum was so understanding and very quick at…

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We’re here to help

Taking the first step can often be the hardest, but you don’t have to face it alone. Whether you’re ready to explore your options or simply have a question, our experienced team is here to listen. Get in touch today for free, confidential advice with no pressure and no obligation, and let us help you find the right path forward with confidence.